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Fluent - a newsletter written with you in mind.

Ambitious business owners don't have time for complexity. Connect with us and learn how to implement AI in your business. Our Free newsletter offers recommendations, prompts for your business, the latest tech news, and insights for owners.

Our team has actually run businesses, not just studied them. We bring that same hands-on approach to every engagement: practical, tested against real customers, and built to keep working long after we're gone.

  • You have access to AI. You don't yet have an advantage.

    You tried it for one email, then closed the tab and moved on.

    Your calendar, your customers, and your paperwork still live in three separate worlds.

    Every "automation" you've looked into reads like it was built for someone else's business.

  • We believe in keeping things simple, smart, and human. Every project starts with listening and ends with something we're proud to share.

    Tell us where things stand. A five-minute form: your tools, your goals, your biggest time-sink.

    We build it live

    60 or 120 minutes on Zoom, screen-share, your actual business — built to work, not just explained.

    Leave with it running

    A recording, your setup, and a clear next move.

  • We work with owners who are ready to stop guessing at AI and start using it like the rest of their business depends on it. Because it does.

A woman with long dark hair, wearing a white sweater and black top, is standing at a white counter in a room with beige walls. She is looking at her laptop, which is on the counter, with her hands on the keyboard. Behind her are framed certificates and a shelf with framed documents. There is a window with white blinds on the left and a coat rack with hooks on the wall.

Featured Product

Featured Product

The Small Business Prompt Library
The Small Business Prompt Library
$9.99

Thirty prompts built the way a professional would build them, not a generic list you have to rewrite. Each one tells the AI exactly what to pull from your business and what the output should look like, so you get something usable on the first try. Covers customer communication, marketing, admin, sales, and hiring. One a day covers a month.

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Drew Palmer

Meet the Founder

I spent years as a project manager at American Express, learning how large companies run at scale. Then I left corporate to help scale my family's spa and skincare business, and spent the next decade growing it to three locations across two countries. Somewhere in there, I got obsessed with AI. Not as a buzzword, but as a way to actually work smarter: fewer late nights, less busywork, more time on the parts of the business that mattered. I built chatbots, workflows, and apps to prove it out, first for my own business, then for others. Klientel.ai and Fluent are what happens when that experience meets your business.

Work With Us

Let's Keep in Touch

Ready to unlock new Possibilities but unsure where to start? Reach out to Receive a complimentary consultation Call and explore how we can accelerate your AI growth.